ServiceNow Streamlines Operations

After presenting at Cloud Field Day, Eric Shanks has changed the way he views ServiceNow. At the event, the company showed how they can serve as an central management plane for business operations, unifying management and allowing automation between disparate services. In the end, Eric finds their true value as a platform themselves. “ServiceNow is more than just an ITSM tool these days. It’s a business tool.”

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