Troubleshooting Lessons Learned

Pete Welcher shares his lessons in troubleshooting, in this case it was the dreaded complaint of “the Wi-Fi is bad”. He breaks down how he approached two different scenarios with different companies. Both ended up using Netbeez’s client-side monitoring solution to help get regular and accurate upload and download speeds, which saved both human time, and increased accuracy. Make sure to checkout Pete’s post for an in-depth look into his techniques.

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