John Herbert feels cautious towards AI, particularly when entrusting it with network control, advocating for human oversight to validate AI-generated solutions. But he appreciates Forward Networks’ AI Assist feature for creating natural language queries that help users engage with the company’s Network Query Engine (NQE), while retaining the option for manual evaluation and tweaking. Furthermore, Herbert finds value in the Summary Assist tool, which provides natural language explanations of NQE queries, enhancing user understanding and trust in the AI’s output.