Generative AI tools and features are becoming an indispensable part of the way operations teams do their jobs. Tom Hollingsworth is joined by Keith Parsons, Kerry Kulp, and Ron Westfall for this episode discussing the rise of AI tools and how they are implemented. The guests talk about how AI tools should be used by teams to increase their capabilities. They also discuss where AI still has a lot of room to grow and how to avoid traps that could cause issues for stakeholders and champions.
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