Automation has been mainstream for a long time when you think about it, however, the types of automation typically seen were machines and robots designed to perform manual tasks. Many of the repeatable tasks performed by humans today are done in software, so why not automate all the repetitive business processes being performed by task workers? As part of a digital transformation project, RPA from companies like Automation Anywhere can help companies realize greater efficiencies and better user experiences. Ken Nalbone digs into what they presented at Tech Field Day earlier this year.
