Tom Hollingsworth went through the troubleshooting gauntlet when he worked at an inbound tech help desk. Troubleshooting can be tough enough in person, and the work from home environment has been even more challenging for many employees. Writing for GestaltIT.com, Tom explores the PathSolutions RemoteView Client Testing product that can quickly give you a look into anyone’s network who might be having issues. They presented the functionality and usefulness of this offering at Networking Field Day 23 last year. Be sure to head over to GestaltIT.com to check out Tom’s thoughts and for more information on the PathSolutions RemoteView Client Testing product.
