Ben Young’s Ignite Talk at Edge Field Day delved into the challenges of large language models (LLMs) and introduced a potential solution through retrieval-augmented generation (RAG). Using RAG, Young crafted a chatbot that leverages the Veeam knowledge base to accurately deliver domain-specific information without the need for retraining. His work demonstrated how this AI framework can fine-tune LLM responses, ensuring accuracy and up-to-dateness by incorporating external context and authoritative data sources. Give the article a read at Gestalt IT and watch the Ignite Talk here on the Tech Field Day website.
