From Troubleshooting to Continuous Network-Experience Assurance with NetBeez

NetBeez was built around a simple idea: understand network performance from the user’s perspective. In this session, Stefano will introduce NetBeez, explain how the company and platform have evolved since its previous Networking Field Day appearance, and share the vision behind NetBeez NextGen. The focus is the shift from primarily reactive troubleshooting toward continuous network-experience assurance, helping teams detect degradation, isolate the likely fault domain, take action, and verify improvement both during and between incidents. Stefano Gridelli, co-founder and CEO of NetBeez, presented the session at Networking Field Day 41. It was the company’s first appearance since Networking Field Day 28, about four years earlier.

Gridelli explained that infrastructure monitoring tools can show green dashboards while users struggle with Wi-Fi, VPN connections, or slow applications. NetBeez addresses this by deploying distributed agents that test continuously from the user’s vantage point. The agent lineup now includes branch appliances and software agents, Wi-Fi sensors, cloud and data center agents, and lightweight Windows and Mac clients for remote workers. NextGen organizes the data into a four-phase loop of detect, correlate, act, and prove, and uses moving averages to catch gradual degradation. A redesigned main dashboard highlights where attention is needed. It includes cards for open incidents, a geolocation map, SSID health, ISP connectivity, and application performance, along with remote users grouped into problem buckets such as gateway or VPN issues.

In response to delegate questions, Gridelli clarified that NetBeez reports problems rather than fixing them, since it does not integrate directly with network hardware. The same data that detects a problem also shows whether a fix worked, and API and MCP integrations help teams close that loop. Custom dashboard views will let Wi-Fi, desktop support, and infrastructure teams focus on their own domains. LLM-driven summaries are meant to cut the time needed to digest the data. Gridelli also confirmed that agents still run on any Linux or Windows hardware, including Raspberry Pi. By emphasizing proof of improvement between incidents, NetBeez aims to help teams catch slow degradation and validate changes before issues reach the help desk.