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Scality presented its AI-Assisted Operations with Scality ADI, addressing the challenge of exponentially growing storage demands versus static operational teams. The company aims to bridge this gap with AI, not just as a dashboard, but as a new way of operating its platform. Scality’s solution, Guardian, observes the system and assists users in managing their storage, specifically for its Artesca edge deployments and larger Ring environments. A key benefit is reducing customer support tickets and optimizing Scality’s own support organization by empowering customers to handle more issues with AI guidance.
Guardian functions by collecting data on customer sites, which is then sent to a Scality-operated cloud service for processing, with future plans for on-premises versions for disconnected environments. Critically, it operates within strict boundaries, never making complex, destructive decisions independently. Instead, it acts as another auditable user within the system, adhering to existing authentication, audit trails, and compliance frameworks. Scality ensures that Guardian uses established APIs through a UI proxy, preventing backdoors and maintaining robust control. For example, deleting a bucket requires multiple human confirmations and checks for existing objects, and the system intelligently applies best practices, such as utilizing server-side copies for efficient data movement.
The system allows users to express desired outcomes declaratively, rather than specifying exact commands, such as requesting a file to be accessible without knowing the specific S3 features. Guardian then intelligently leverages S3 functionalities like pre-signed URLs for temporary access or lifecycle policies for object expiration, even suggesting improvements like tagging for better data management. Scality emphasizes multiple layers of protection, including UI and S3 level authentication, with Guardian filtering commands and blocking unsafe actions. All AI commands are tagged for traceability, integrating seamlessly with existing security and audit infrastructure to enhance operational efficiency and user safety.
Personnel: Giorgio Regni
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