AI is reshaping network operations with Forward Networks

Networks are more critical than ever, yet their operational models have remained largely unchanged for decades, relying on manual CLIs, spreadsheets, and often outdated diagrams. This traditional approach struggles to keep pace with the rapid evolution of applications, end users, and adversaries, resulting in extremely high operational workloads due to the sheer complexity of modern networking. Enterprise networks are being fundamentally reshaped by AI, cloud, and data-intensive workloads, requiring reliable, high-performance, and secure infrastructure. While companies have increased visibility into network packets and application performance, these methods cannot answer foundational questions about network inventory, connectivity, security posture, compliance, or whether network behavior aligns with its intended design, akin to reactively treating symptoms in medicine without full diagnostic imaging.

Forward Networks addresses this challenge by pioneering a shift from reactive symptom measurement to a proactive, comprehensive understanding of the network, analogous to full-body imaging scans in medicine. Twelve years ago, the company developed a mathematically accurate digital twin of the network, building on PhD research that broke down complex network behaviors into mathematical primitives. This mathematical underpinning enables the creation of provable assurances for critical aspects such as compliance, security, reliability, and availability. The digital twin is built by exhaustively collecting configuration and protocol state data from every packet-moving device across on-premise infrastructure (switches, routers, firewalls, load balancers, Wi-Fi, SD-WAN) and cloud environments (AWS, Google, Microsoft, IBM), along with security vulnerability data, performance metrics, and contextual business data. This rigorous modeling even accounts for potential device behaviors under varying conditions and firmware changes through extensive testing.

This centralized, mathematically sound digital twin provides instant, accurate answers to a wide range of questions, from inventory and connectivity to security properties, compliance, and the impact of changes. It facilitates a major operational shift by eliminating the “toil” of manual data extraction and cross-referencing, enabling network, security, and compliance teams to collaborate around a single source of truth. Forward Networks clients reportedly experience over $14 million in annual ROI and significantly improved operational confidence. Building on this robust foundation, the company has now introduced Forward AI, a conversational interface that enables users to ask complex questions in plain English and receive trusted answers, making network knowledge effortless. This innovation leverages the digital twin’s “ground truth” to support safe, trusted, and agentic operations, human-supervised, fundamentally transforming how organizations interact with and manage their critical networks.