Automation Anywhere Product Deep Dive

Steve Shah covers the technical aspects for using RPA in combination with AI to reengineer the future with the industry’s most sophisticated architecture and secure RPA platform.

Steve Shah, head of the RPA product team at Automation Anywhere, gave an in-depth presentation at Tech Field Day 19, emphasizing how RPA can be seamlessly integrated with AI to build the next generation of enterprise automation. Shah highlighted the platform’s user-friendliness, making it accessible even for non-programmers who typically engage in Excel or basic function writing. He stressed how ease of use is paramount for business users and IT operators, allowing them to construct bots using intuitive web interfaces, drag-and-drop functionalities, and logical flowcharts. This approach reduces the learning curve and enables rapid adoption and deployment within organizations.

On the IT operations front, Shah discussed the importance of scalable and secure bot management, including governance and cost-efficiency. As businesses expand RPA usage, managing thousands of bots requires robust governance, security policies, and an efficient infrastructure to ensure seamless operation. He pointed out that Automation Anywhere’s platform addresses these needs by supporting both attended and unattended bot scenarios, with tools for secure password storage, detailed audit trails, and integrations with industry-standard security systems like CyberArk. Additionally, the architecture supports both on-premise and cloud deployments, providing flexibility and adherence to privacy standards.

Shah also addressed developers, emphasizing the newly introduced ability to integrate inline scripting within bots, supporting languages like Python and VBScript. This capability allows developers to create sophisticated automation by marrying business process workflows with powerful machine learning libraries. The addition of developer-centric features such as debugging tools, version control, and diff tools ensures that the platform can cater to complex automation needs, capable of connecting with both modern SaaS applications and legacy systems. Automation Anywhere aims to facilitate a collaborative environment where varied expertise—ranging from business users to seasoned developers—can harness the platform’s capabilities to its fullest.