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This video is part of the appearance, “Mist Systems Presents at Mobility Field Day 4“. It was recorded as part of Mobility Field Day 4 at 8:00-10:00 on August 14, 2019.
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Mist has changed the game with AI-driven support. In this section we discuss how how we have improved efficiencies and lowered support costs with proactive trouble tickets, RMAs, and an industry-first framework for streamlined help desk operations.
Personnel: Bob Friday, Sudheer Matta