Charles is a network and UC engineer for an integrator. He has worked in the networking industry for about 15 years. He started as a network administrator for a small CLEC (carrier) where he did it all in internal IT and worked on the carrier network. After the CLEC, Charles went to work for a large healthcare organization in the Houston area and stayed with them for about three and a half years. Now he works for a reseller in the professional services part of the organization.