Delegate Roundtable: Troubleshooting The Way We Troubleshoot
Event: Mobility Field Day 10
Appearance: Mobility Field Day 10 Delegate Roundtable Discussion
Company: Tech Field Day
Video Links:
- Vimeo: Delegate Roundtable: Troubleshooting The Way We Troubleshoot
- YouTube: Delegate Roundtable: Troubleshooting The Way We Troubleshoot
Personnel: Tom Hollingsworth
Troubleshooting is more than just knowing the answer to a problem. In this delegate roundtable, the Mobility Field Day delegates tell Tom Hollingsworth what other skills are needed to ensure that users aren’t just blaming the Wi-Fi or the network. They also discuss soft skills and the need to understand the entire stack when approaching problems to not only absolve blame but narrow the field and provide resolution.