Catchpoint Platform, Solution, and Product Overview

Mehdi talks through the escalator construct of how Catchpoint’s unique monitoring and observability telemetry are foundational to mitigating incident impact and providing businesses with a resilient internet. The Catchpoint IPM Platform offers five experience-based solutions for your customers (Customer Experience solution), workforce (Workforce Experience solution), applications (Application Experience solution), networks (Network Experience solution), and websites (Website Experience solution). These solutions are comprised of the following products: Synthetics, Internet Synthetics, Real User Monitoring ‘RUM’, BGP Monitoring, the gold standard WebPageTest, Endpoint Monitoring, Internet Sonar, Internet Stack Map, and Tracing (based on OTeL). For the non-real user products, Mehdi discusses the importance and duty of why Catchpoint offers the largest, most diverse, and commercial active monitoring network in the world. Is then discussed how these solutions, products, and active monitoring network give the widest end-to-end visibility from an outside-in perspective before explaining why this approach is critical compared with traditional inside-out approaches.