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This video is part of the appearance, “Mobility Field Day 10 Delegate Roundtable Discussion“. It was recorded as part of Mobility Field Day 10 at 14:30-15:00 on November 15, 2023.
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Troubleshooting is more than just knowing the answer to a problem. In this delegate roundtable, the Mobility Field Day delegates tell Tom Hollingsworth what other skills are needed to ensure that users aren’t just blaming the Wi-Fi or the network. They also discuss soft skills and the need to understand the entire stack when approaching problems to not only absolve blame but narrow the field and provide resolution.
Personnel: Tom Hollingsworth
