ExtraHop Company Introduction and Customer Use Cases

This session starts with a brief overview of ExtraHop. Then, they’ll dive into real-world customer deployments, including Lawrence Livermore National Labs, Wood County Hospital, and more. They’ll cover a range of use cases, from pure cybersecurity to remote site visibility.

ExtraHop began as an application and network analytics company focused principally on performance monitoring, but over time, their platform’s value in cybersecurity became evident to users. By 2015, over half their customers were already using ExtraHop in security contexts, prompting a strategic enhancement of their offerings. In 2018, they launched RevealX, a product purpose-built for security users, which led to rapid customer adoption, skyrocketing revenue, and integration into the workflows of Fortune 500 and G2000 organizations. RevealX enabled seamless performance and threat analysis without deploying agents, capitalizing on network-based visibility to uncover security anomalies and support investigations.

Several compelling customer stories illustrated how ExtraHop is deployed in diverse environments. At Lawrence Livermore National Laboratory, ExtraHop supports both uptime reliability for demanding scientific research systems and the detection of security threats in a highly sensitive environment. Wood County Hospital used ExtraHop’s ransomware detection bundle during a product evaluation and, within a day, identified and mitigated a ransomware incident, even recovering encrypted files through ExtraHop-captured packet data. The Home Depot deployed ExtraHop across 2,200 branch locations to eliminate blind spots in localized application performance and remote transaction troubleshooting. By integrating RevealX with development pipelines and store-level applications, they achieved real-time detection and proactive adjustment of application availability, ensuring a smoother customer experience even at the point of sale.

Another useful deployment scenario involved transparency of outbound network traffic in a major financial services firm. ExtraHop revealed surprising data exfiltration patterns, such as a terabyte of information transferred by a vendor to the U.K. over a weekend, defying the customer’s belief that such transfers did not occur. This example highlighted the lack of egress visibility in many organizations and demonstrated how ExtraHop surfaces traffic patterns previously invisible to security operators. From enhancing performance uptime to providing actionable threat visibility and incident response capabilities, the presentation emphasized ExtraHop’s evolution into a full-spectrum security and analytics platform capable of aligning IT and security functions around shared data and insights.